FAQs

AUD $0.99/year.

It is an annual payment of AUD $0.99.

Other costs could include the cost of having your design made by an external provider which would be sourced by the user, and any associated costs pertaining to having the design made. This is between the tailor and user.

Download the MyDesign App via the Apple Store or Google Play; Register by creating a password.

You do not need to login each time, unless you log out of the App.

The MyDesign App can be downloaded and used on iphones, ipads and Android devices.

Yes; click on 'How It Works' on the website menu and you will be taken to a tutorial video.

This App is age appropriate for children aged six years and over.

To reset your password, open up the App homepage, tap 'LOGIN' then tap 'Forgot password' and enter your email address to receive password reset instructions.

Yes. You can safely store designs in your customised folders in the Portfolio page.

Yes. In addition to storing your designs on the App, you can download your designs and save them to a folder on your desktop.

Yes. There are a few social media options to choose from, including a print option.

Yes. Once you design a top or bottom, you will be given the option to add a garment. Once you design both items, you will be able to view the two designs together to make a complete outfit.

Yes. You can search for a tailor worldwide. This is directly communicated between the user and the chosen tailor, independent from MyDesign.

This is an arrangement made and agreed between the user and the tailor chosen by the user, independent from MyDesign.

No, unless you provide your password or if another person is using your phone and accesses the MyDesign App if you have not logged out previously.